KTMB offering 347,000 tickets for long holiday period – highest capacity increase in company’s history

Keretapi Tanah Melayu (KTMB) has announced it is providing 347,000 tickets for the upcoming long holiday period in order to accommodate and extraordinary surge in demand. This marks the largest capacity increase in the company’s history, surpassing previous records for train services.

“This time, we are facing an extended holiday period and are providing the highest number of tickets ever for Hari Raya Aidiladha, even exceeding ticket sales during the recent Hari Raya Aidilfitri. We are providing 347,000 seats compared with 150,000 during the previous festive season, meaning the current capacity has increased by more than twofold,” said KTMB group CEO Datuk Azlan Shah Al Bakri, reports Bernama.

Within a two-week period, three major public holidays, Hari Raya Aidiladha, Wesak Day and the official birthday of His Majesty Sultan Ibrahim, King of Malaysia, will occur. Of the 347,000 tickets covering over 900 train trips, nearly 80% or 270,000 tickets have already been sold, with between 60,000 and 70,000 tickets still available for purchase.

Azlan revealed that tickets for the east coast sector involving the Ekspres Rakyat Timuran (ERT) service have been fully sold out, while the southern sector (Kuala Lumpur-Johor Baru) recorded 88% sales and the northern sector (Kuala Lumpur-Padang Besar) reached 82%.

To help reduce travel costs for those returning to their hometowns, KTMB also introduced the Madani30 programme, which provides passengers with a 30% discount subject to terms and conditions. “For the Ekspres Lambaian Aidiladha (ELA) service, we are also offering a 30% discount under the superior seat category to help ease the burden on the people and assist them in travelling to their destinations,” he said.

On operational readiness, he noted that that all technical aspects have been fully activated, including the availability of train sets, tracks, signalling systems and business continuity plans, to ensure passenger comfort and safety. Fake tickets will also not be an issue due to the use of ticketless boarding systems via smartphone applications and the open payment system implemented.

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