Still paying off your car? You can still sell it.

Yes. Cars with outstanding hire purchase loans can still be valued and sold. Carro can deal with your bank, handle the settlement and arrange the financing release. If their offer is below what you still owe, you top up the difference to the bank. If the offer is higher, Carro settles the loan and remits the remaining balance to you, subject to their procedures and agreements.

If the agreed price is below your outstanding hire purchase balance, you cover the shortfall — usually by topping up the difference to the bank so the loan can be cleared. Carro’s team will walk you through the exact figures before you commit to anything, so there are no surprises.

Financed cars are tied up electronically with the bank until the loan is cleared. After the hire purchase is fully settled, the financing record (e-Batal) is released in due course — Carro or your bank can explain how long that takes and what you should see on your side.

Once you accept an offer, Carro coordinates with your bank using the latest settlement letter, arranges payment of the outstanding amount, and handles the financing release. Timing depends on the bank and your documents; staff confirm the steps and schedule for your specific deal.

Expect to need your original registration card (geran/VOC), MyKad or equivalent ID, and anything that proves service history or warranty if you have it. Because the car is financed, also request the latest settlement letter and any forms your bank needs. Carro will confirm the exact list for your situation.

Using this paultan.org form to request a valuation costs nothing, and you are under no obligation to sell. You can take the number, think it over, and walk away at any time before signing — even after we’ve checked your settlement figures.

Carro looks at mileage, year, overall condition inside and out, and how similar cars are moving in the market. Offers can involve their bidding platform, so the final figure you see may differ from an early indication. You are not forced to accept any number you are unhappy with.

Payment timing is part of Carro’s sale terms—often aimed at completing within about a working day after everything is signed and cleared, but hire purchase settlement and document delays can shift that. Confirm the schedule in writing with Carro for your deal.